Form to obtain an individual Licence and Authorisation to Provide Postal Services both Within and Outisde the Scope of the Universal Service

e-form

EXPLANATORY STATEMENT

Definition of which postal services fall within or outside the scope of the universal services.

With the exception of express mail services, which are considered as services falling outside the scope of the universal service, all other types of postal services are generally considered as falling within the scopeof the universal service.In order to be considered as an express mail service the following characteristics are required:

•It is clearly identified as an express mail service from acceptance to delivery, and also included in the Terms & Conditions of service;
• It includes priority handling, tracking and managerial control;
• It allows end-to-end tracking;
• A written acknowledgement of delivery is provided;
• It contains additional value-added features over those falling within the scope of the universal services, including the possibility of a premium price for a better quality of service.

If a postal service provider is of the opinion that although the service it wishes to offer is not of an express mail service nature, but it should still be considered as falling outside the scope of the universal services, it may communicate its reasons in detail to the Malta Communication Authority (MCA) for consideration. Only justifications based on the parameters as set out in the MCA’s Decision Notice entitled ‘Regulatory Direction on Specific Aspects of the Universal Postal Service’ dated 25th March 2011 would be considered.

Postal Services requiring an individual licence.
In accordance with the Postal Services (General) Regulations (S.L.254.01), any postal operator wishing to provide postal services which fall within the scope of the universal services, shall require an individual licence to provide such services. A postal operator wishing to provide postal services which all fall outside the scope of the universal service requires a General Authorisation.

- A postal operator wishing to provide postal services which fall within the scope of the universal service is required to fill in the form below.

- A postal operator wishing to provide postal services which fall within the scope of the universal service, in conjunction with other postal services falling outside thescope of the universal service is also required to fill in the form below.

- A postal operator wishing to provide solely postal services which fall outside thescope of the universal service is required to fill in a different form entitled ‘Notification Form for General Authorisation’1 available on the MCA website, since alicence is not required.

Postal operators providing services falling within the scope of the universal service are required to provide the following procedures to the MCA within two months of operation:

- Procedures for the protection of the integrity of mail,

- Procedures for complaint handling and

- Procedures for Quality of Service.

They are also required to comply with relevant separate accounting obligations and all other licence conditions as specified in the specimen Licence found in Annex A of this document.

1

GUIDANCE NOTE

This application form contains two parts:

Part I should be completed in its entirety either in print or in block letters if in writing.

Part II is a declaration which requires the signature/s of:

• In the case of an individual, the person in whose name the application is made.

• In the case of a partnership, any two partners duly authorised.

• In the case of a company or other body corporate (legal entity), any two directors or any director together with the company secretary, who must be duly authorised.

• In the case of a co-operative or other body, the president and secretary of the co-operative, or other body who must be duly authorised.

• In the case where the applicant is located overseas, the application must include a contact address in Malta. The applicant must as a minimum be registered as an overseas company in Malta in accordance with Maltese law.

This form may be completed electronically or in block letters and may be sent by e-mail to facilitate processing; however the final application form must contain a wet signature².

Two copies of the completed form should be submitted in an envelope clearly marked “Application for a Postal Services Licence and Authorisation” addressed to:

The Chairman
Malta Communications Authority
Valletta Waterfront
Pinto Wharf
Floriana FRN1913
Malta

¹ http://www.mca.org.mt/sites/default/files/pageattachments/general authorisation postal 052012.pdf#overlay-context=authorisations-licensing/postal-authorisation-and-licensing

² an original written signature

2

Part 1 - Information Required From Applicant

1. Details of Undertaking

Name of undertaking providing postal services within (and outside) the scope of the universal service:

Website:

Company registration number*:

Vat No.:

To be filled in only case providers are incorporated outside Malta:

Country of domicile:

MFSC OC certificate No.:

Registered Address of undertaking including post code:

E-mail:

Tel:

Fax:

2. Contact persons' details:

Primary contact person:

Designation:

Name:

E-mail:

Tel:

Mobile:

Mail Integrity contact person (if different from primary contact person):

Name:

Designation:

E-mail:

Tel:

Mobile:

Finance contact person (if different from primary contact person):

Name:

Designation:

E-mail:

Tel:

Mobile:

Legal contact person (if different from primary contact person):

Name:

Designation:

E-mail:

Tel:

Mobile:

3. Complaints and redress contact details:

Name:

Tel:

Address:

E-mail:

Fax:

3

4. Mail integrity/complaint handling/quality of service procedures

If either, or all of the Mail Integrity, Complaint Handling, and Quality of Service procedures are established, they should to be attached to this form.

Mail Integrity procedures should be in line with the MCA Decision entitled "Postal Sector - Minimum Standards for protecting the integrity of mail of the 8th June 2006 which include procedures for the purpose of minimising the risk of loss theft damage and interference to mail, and procedures that ensure directors, officials, employees, agents and sub-contractors are selected, trained and assessed.

If Mail Integrity, Complaint Handling and Quality of Service procedures are yet to be developed, they are required to be drawn up and provided to the MCA within two months of the date of this licence.

Part 1: Information required from Applicant ....continued

5. DETAILS OF SERVICES TO BE PROVIDED

List all postal services to be provided by the undertaking.
Note: Service Detail is required to include, amongst others, the postal article characteristics. e.g. Access points, maximum size/weight, delivery timeframes, etc.

Service Type*:

within the US Scope

Service Detail: